Lane C.

Background

About Lane C.

I am known for my collaborative attitude and exceptional support to customers and coworkers. I have successfully applied and adapted my skills to meet the needs of a broad range of business circumstances to produce the best results for the organization, customers, and business goals. I am a result-oriented, flexible, and effective IT professional with an excellent work ethic and a proven track record of accomplishments. With my background, experience, maturity, and people skills, I believe I can make a significant contribution to yours or any organization • I have over 20 years of experience in Information Technology working across an array of support functions with a wide range of hardware and software knowledge. Throughout my career, I have held positions of increasing responsibilities from Desktop Support technician to Helpdesk and Desktop Support supervisor • I have extensive qualifications in all aspects of IT operations, with recent focus on Service Desk, Desktop Support and Application Packaging solutions. In addition, I have exceptional skills in implementations of teams to provide business solutions that increase operational efficiencies • In the course of my assignments I have been responsible for a number of creative, cost-effective solutions to business problems. My ability to analyze and manage priorities, set goals and meet deadlines, while developing an efficient and motivated staff, has been the key to my success and that of my company • Ability to work effectively with a wide-range of constituencies in a diverse technical environment