Laneisha Moore
Program Manager at Empire Today
Based in Chicago, United States
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Seniority
Manager
Department
General Business & Management
Location
Chicago
Industry
Retail
Company size
2.3K
Contact information
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l•••••••@empiretoday.com
Phone
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Background
About Laneisha Moore
Key Skills & Experience Administrative Coordination & Support:* Support clerical and business functions across sales, supply chain and customer service areas.* Prepare sales, payroll, shrinkage and other reports for activity tracking and business analysis.* Place orders, match invoices with purchase orders and reconcile statements with vendors.* Handle a large volume of cash during daily transactions and prepare bank deposits. Customer Service & Relations:* Coordinate phone communications, including screening, taking messages and answering questions.* Maintain confidentiality of customer information, e.g. personal data and transaction records.* Establish rapport with a range of customers to maintain high standards of customer service.* Collaborate with managers and staff to address, resolve and follow up with customer problems.
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