Lara Mkrtichyan

Background

About Lara Mkrtichyan

Dynamic bilingual professional with 7+ years of working in Customer Service and dispatching, ability to fluently communicate in two languages (Armenian and English), and a proven record of assessing and efficiently handling crisis situations. Graduate of a Computer Academy, I am technically proficient and fast to learn the operation of new programs and software. Committed to clear & accurate communication. Possess versatile experience, including but not limited to operating various internal communications systems (throughout my 6+ years of professional dispatching) as well as working in a busy environment with an extremely high call volume (150+ calls per day), utilizing medical terminology, while performing a wide range of administrative and clerical duties. Great team player, I am motivated to apply my energetic personality, caring touch, and an excellent ability to mediate among various parties, while providing superb service to clients in the professional environment.