Larissa Lima
Customer Support Pl at Docket
Based in Taubaté, Brazil
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Seniority
Staff
Department
Other
Location
Taubaté
Industry
Software Development
Company size
151
Contact information
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l•••••••@docket.com.br
Phone
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Background
About Larissa Lima
Atuação nas áreas de Qualidade, Melhoria Contínua e Atendimento ao Cliente, com foco em suporte multicanal, análise de indicadores e capacitação de usuários. Tenho experiência com atendimento via chat, e-mail, WhatsApp e telefone, além de elaborar treinamentos e propor melhorias com base em dados e feedbacks. Possuo bom domínio do Pacote Office, com destaque para Excel aplicado à análise de dados e criação de relatórios.Meu objetivo é sempre otimizar processos e entregar uma experiência positiva, eficiente e personalizada para o cliente.
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