Larry Olive

Background

About Larry Olive

With over two decades of experience in operations and customer support, I find myself at the forefront of Mastercard's Mission Control Operations as Vice President. The core of my expertise lies in process improvement and business analysis, which aligns with our mission to revolutionize financial services with security and efficiency. My commitment to customer excellence resonates with Mastercard's culture, where I continuously strive to introduce innovative solutions and diverse insights to our global operations. In my most recent role as Director of Customer Support, I honed my skills in steering complex customer service initiatives, always prioritizing client satisfaction. My efforts contributed to significant enhancements in operational workflows, fostering an environment where continuous improvement is not just a goal, but a daily reality. Through collaboration with cross-functional teams, we achieved milestones that underscored our dedication to service excellence and operational leadership.