Larry York
Senior Manager Customer Care at Comcast
Based in Gibsonton, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Gibsonton
Industry
Telecommunications
Company size
61K
Contact information
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l•••••••@comcast.com
Phone
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Background
About Larry York
As a performance-driven and hands-on leader I have an extensive 20+ year history of continually achieving year-over-year organization-wide growth through the institution of strategic initiatives that advance consumer service and the customer experience. I am dedicated to proper staff development and highly knowledgeable in all areas involved in recruiting, hiring, training, onboarding, and mentorship to cultivate an employee-positive work environment that promotes continued professional growth. I am committed to interdepartmental collaboration, team building, and innovative problem solving in order to advance customer service procedures and the consumer experience. AREAS OF EXPERTISE Project Management Personnel & Operations Management System Configuration & Installation Team Building & Coaching Sales, Marketing & Customer Service Budgeting & Documentation Vendor Management (Overseas) Call Center Operations Telecommunication Network Implementation & Maintenance
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