Seniority
Other
Department
Other
Location
Toronto
Industry
Banking
Company size
105K
Contact information
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l•••••••@td.com
Phone
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Background
About Lassine Dembele
The fusion of my recent education in Information Technology from Collège Boréal and my hands-on experience at TD and Canada Life has cultivated a robust foundation for delivering customer-focused IT support. At TD, my role as a Bilingual Customer Service Rep II entails navigating complex systems to resolve customer inquiries promptly, ensuring satisfaction and compliance with our performance metrics. My competencies in multitasking and KPI reporting, bolstered by a Microsoft Azure certification, enable me to excel in fast-paced environments. I take pride in being part of a team that thrives on empathy and efficiency, where our collective efforts contribute to a seamless customer experience and the growth of our organization's service capabilities.
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