Laura B. Carpenter

Director of People and Operations at Big Brothers Big Sisters Of Colorado

Based in Colorado Springs, United States

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Seniority

Director

Department

Human Resources

Location

Colorado Springs

Industry

Non-profit Organization Management

Company size

61

Contact information

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Email

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l•••••••@biglittlecolorado.org

Phone

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Background

About Laura B. Carpenter

A strategic, performance-driven leader with 25 years of progressive responsibility in human resources. Proven ability to partner with executive leadership to integrate the human resource function within business operations. Strong experience in employee relations; promoting a healthy, positive work environment focused on employee ownership and accountability. Savvy recruiter skilled in talent management, engaged in succession planning and talent attraction. Equipped with excellent work ethic; possess strong sense of responsibility and leadership. A creative thinker, innovative problem solver, and decision maker who effectively balances the needs of employees with the mission of the organization. SELECTED ACHIEVEMENTS * Established four successful human resources departments.* Effectively changed recruiting process decreasing open positions, in one division, from 43.5% to 10.9%; reduced number of days to fill from ~75 to 35.* Successfully fought and won ~75% of unemployment claims (ave.~30%) substantially reducing costs.* As a sole practitioner on-boarded 143 staff in seven months.* Directed human resources function for corporate office and up to 18+ sites both locally & nationally (22 states including CA) with responsibility for over 450 employees.* Designed, implemented, and trained management staff on performance management, supervision, sexual harassment, workplace violence, recognition, etc.* Decreased worker’s compensation costs by ~ 50%, reporting days from 234 to.68 days, and mod rate from 2.50 to 1.07.* Decreased annual benefit cost as well as cost to the employee while increasing benefit options including richer medical plans, STD, LTD, Aflac, and Legal plans. Specialties:* Establish HR Departments * Develop/Implement Policy * Benefit Administration * Compensation * Employee Relations * Mediation * Recruitment * Performance Mgmt.* Unemployment * Worker’s Compensation * Risk Management * HRIS Implementation/Conversion

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