Laura Beatriz
Customer Experience Sênior at Mercado Livre Brasil
Based in Osasco, Brazil
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Seniority
Staff
Department
Other
Location
Osasco
Industry
Technology; Information and Internet
Company size
37K
Contact information
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l•••••••@mercadolivre.com.br
Phone
5 credits+55 ••• •••• ••••
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Background
About Laura Beatriz
Representante Sênior, sendo atualmente responsável pelo suporte e engajamento nas páginas oficiais do Mercado Livre e Mercado Pago. Acompanhamento de KPI’s individuais e colaborativos da equipe, experiência com NPS, indicadores de Produtividade e Excelência Operacional. Treinamento de novas admissões, responsável por ensinar fluxos de atendimentos da equipe de Redes Sociais. Experiência com atendimento nas Redes Sociais, Reclame Aqui e Ouvidoria. Qualquer dúvida, me procure! Telefone:(11) 96462-2563 E-mail: laurabeatriz79326@gmail.com
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