Laura Brady

Background

About Laura Brady

A Technology Operations leader who blends deep technical expertise with people-first leadership to deliver reliable, secure, and high performing enterprise systems. Over a 20+ year career spanning Application Engineering, Database Administration, and IT Operations, I’ve led global, cross-functional teams to elevate reliability, reduce incidents, and modernize the operations ecosystem—without losing sight of the customer or the business outcome.Currently lead the end-to-end health of complex application stacks, partnering across BAs, Developers, QA, DBAs, Security, and Infrastructure to drive incident/problem management, app performance, vulnerability remediation, and audit/SOX compliance. I thrive on data-driven decision making—spotting anomalies, identifying patterns, and translating insights into operational excellence programs that stick.Selected highlights:• Directed a 30+ person global team, building a transparent, accountable culture with clear ownership and measurable outcomes.• Drove incident reduction through trend analysis, root cause elimination, and a single intake & prioritization model.• Built executive-ready dashboards and financial tracking aligned to PMO’s Business of IT, overseeing an $11.2M budget and optimizing spend.• Led database platform operations across SQL Server, Oracle, DB2 (z/OS & UDB), Progress—supporting 4,500+ databases and 200+ TB of data; improved controls, automation, and security posture.• Partnered across CTO/CIO/CISO, Enterprise Architecture, and Portfolio to reduce tech debt, tighten controls, and accelerate time-to-value.• Negotiated strategic vendor moves (e.g, third party Oracle DB support) yielding $750K+ annual savings.My leadership approach is simple: be transparent, coach generously, set a high bar, and remove friction. I’m at my best building resilient operations, modernizing tooling, and aligning teams around clear SLAs/SLOs, risk tolerance, and business priorities.Core strengths: Enterprise Operations Leadership | Incident/Problem/Change | Reliability & Performance | Observability | Tech Debt Reduction | Security & Compliance | Portfolio & Capacity Planning | Budget Ownership | Vendor Strategy | Global Team Building | Executive Communication