Laura Edwards
Head of Customer Operations at Go Car Credit Limited
Based in Cheshire West and Chester, United Kingdom
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Seniority
Director
Department
Operations
Location
Cheshire West and Chester
Industry
Financial Services
Company size
81
Contact information
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l•••••••@gocarcredit.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Laura Edwards
A highly motivated, results driven and customer focused Sales and Contact Centre Manager especially adept at call centre hiring, coaching and ongoing training to ensure compliance with operations regulations.Proven ability to deliver excellent performance against sales and quality goals through effective leadership, motivation and development of individuals/teams. Confident and experienced in continually analysing performance and implementing process change in the drive to further improve results and enhance the customer experience.
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