Laura Galez

Senior Technical Support Advisor (Tier 2) - Vonage Contact Center at Vonage

Based in Wrocław, Poland

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Seniority

Other

Department

Other

Location

Wrocław

Industry

IT Services and IT Consulting

Company size

2.8K

Contact information

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Email

1 credit

l•••••••@vonage.com

Phone

5 credits

+48 ••• •••• ••••

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Background

About Laura Galez

I have a big interest in IT and technology and wish to hone my skills and learn newtools and software. Currently, I'm working for a global corporation which is one of theleading providers of Voice over IP and Unified Communications. During myexperience I learned a lot about different aspects of technology from SIP trunking,networking, SSO/SCIM IDPs, integrations, SaaS, CCaaS, utilizing different tools such as Jira/Atlassian, Wireshark, SQL queries and, most importantly, the kind ofapproach that is crucial to analyzing, dissecting and replicating processes or errorsto draw conclusions.

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