Laura H.
Manager of Client Experience at Capital Group
Based in Toronto, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Toronto
Industry
Financial Services
Company size
11K
Contact information
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l•••••••@capitalgroup.com
Phone
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Background
About Laura H.
Customer centric marketing leader dedicated to driving transformational growth through creative, and data-driven strategies. Summary of Qualifications:+Marketing, Sales & Campaign Management focused.+ Content strategist, and social media marketing + Digital campaign manager, with a proven track record in North America, Latin America & the Caribbean +A thorough understanding of customer journey mapping and persona development + Visual strategist & UX design + Tech Lover: Information system planning,design and agile implementation.+ Knowledge of CSS & HTML + McKinsey & Company: Leadership Academy Management Accelerator Certificate + Committed to amplifying diverse voices + Bilingual: Spanish & English
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