Laura Huth

Background

About Laura Huth

As a results-driven operations manager, I design and execute performance improvement initiatives to enable success across enterprises. My track record includes elevating customer satisfaction ratings from 50% to 99% and raising the performance rating of a Field Operations team by 25% YoY. In my most recent role at GOJO Industries, I implemented customer-focused training programs and improved the agility, efficiency, and quality of teams. I drove significant cost reductions without sacrificing quality. Leadership recognized my ability to empower data-driven decision-making through KPI development, data visualizations, and dashboard implementation. Throughout my career, I have acquired experience in team leadership, project management, customer service, and vendor management. To enhance delivery, I guide SAP and Salesforce data integrations. I pride myself on my ability to eliminate errors, defects, and other critical issues to ensure customer retention and drive repeat business. KEY ACCOMPLISHMENTS • Developing a network of third-party companies that deliver high-quality results. • Reducing overall costs by 10% after spearheading a continuous improvement project. • Establishing firm customer expectations by creating end-user presentations. • Achieving key business objectives by delivering operational excellence. CORE COMPETENCIES Employee Development • Training / Mentoring • Inventory Management • Performance Optimization • Reporting & Data Visibility • Logistics • Distribution • Budget Management • Operations Leadership • Staff Management • Written & Verbal Communication • Sales Enablement • SAP • Salesforce • Tableau • PowerBI CONTACT ME I’m active on LinkedIn and would enjoy connecting with you. Please feel free to reach out.