Laura MacKenzie

Background

About Laura MacKenzie

An accomplished learning and development trainer, facilitator, coach and learning designer with excellent communication and interpersonal skills and expertise in health and wellbeing, diversity and inclusion, and management and leadership development. Ten years’ experience devising and delivering a vast range of inclusive training initiatives in health and social care, utilising various learning platforms to increase skills and competencies. Identifying and meeting learner needs, adapting to changing requirements, using engaging, interactive and innovative learning strategies, underpinned by level 7 modules on learning theory and a Level 3 Award in Education and Training. With 2 years’ experience as a support worker, supported by a Level 3 Diploma in Counselling Skills, Laura has a compassionate and inclusive approach to her work and is committed to the development of herself and others. Areas of Expertise• Devise/deliver training initiatives• Exemplary teaching competencies• Private & public sector experience • Identify/mitigate issues• Meet learner needs• Support individual development • Strong communication• Build professional relationships• Empathic/compassionate deliveryLaura is a Mental Health First Aider and uses the knowledge and skills from her Level 3 Diploma in Counselling Skills to provide high quality support and guidance, communicating with sensitivity, respect and diplomacy in a confidential and non-judgemental manner. Laura has excellent communication skills and writes clearly and accurately for a diverse and varied audience. Laura is an open, honest and genuine person with a real drive for helping others and is passionate about diversity and inclusion. She is enthusiastic and committed to learning and development, making time for self-reflection and feedback from colleagues.