Laura Moss
Head of Transformation - Customer Outcomes at Admiral Group Plc
Based in Cardiff, United Kingdom
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Seniority
Other
Department
Other
Location
Cardiff
Industry
Financial Services
Company size
11K
Contact information
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l•••••••@admiralgroup.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Laura Moss
An experienced leader in financial services with over 10 years in the industry, I specialise in consumer credit, compliance, and operational excellence. I currently oversee the complaints, quality assurance, and operational training teams at Admiral Money. I also provide first-line compliance advice and support, working closely with various stakeholders to navigate complex regulatory requirements. With eight years experience in compliance and leadership roles, I am passionate about fostering a culture of continuous improvement and operational efficiency, while ensuring a seamless customer experience. My strengths lie in leading diverse teams, driving compliance, and managing key relationships with both internal and external stakeholders.
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