Laura Persaud
Customer Operation Manager at Hlpy
Based in Milan, Italy
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Seniority
Manager
Department
Customer/Client Service
Location
Milan
Industry
Information Services
Company size
104
Contact information
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l•••••••@hlpy.co
Phone
5 credits+39 ••• •••• ••••
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Background
About Laura Persaud
In the last 10 years I’ve developed a deep expertise in Direct Sales, Customer Service and Post Selling Operations, and People Management. I’m leading my division towards a multichannel mindset in order to join every Personas’ Need and provide the best customer experience from the purchase phase to the post selling phase. customers are asking not only for support in the digital experience, but also to be listened to and managed in a human way. The right balance between human touch and digital tools is the formula to DELIVER AN OUTSTANDING SERVICE.
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