Laura Ramos
Operations Manager, Global Assessments at Future Perfect
Based in Manila, Philippines
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Seniority
Manager
Department
Operations
Location
Manila
Industry
Professional Training and Coaching
Company size
38
Contact information
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l•••••••@futureperfect.com
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Background
About Laura Ramos
I am currently the manager for the Global Assessment team at Future Perfect. Prior to this, I was a consultant and also HR Manager for Future Perfect. My role included establishing the HR, recruitment, work policies, and appraisal practices and systems for Future Perfect. Before joining Future Perfect, I worked in the BPO industry at TELUS International Philippines for over 9 years. I have first-hand experience in Operations, both as a frontliner and as an escalations specialist. I have extensive experience in training operations, supporting multiple programs on foundational and recursive training projects. I have Bachelor's degree in Arts from the University of Melbourne, with majors in General and Applied Linguistics. I also have minors in Psychology and in Cultural Studies. Working at Future Perfect allows me to apply skills gained in previous roles while developing my abilities in other areas. Feel free to contact me at laura.ramos@futureperfect.com if you'd like to be in touch!
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