Laura Rogerson

Background

About Laura Rogerson

Who am I? I head up the Sales Team, for the Business Development Managers of a growing outsource communications specialists called Cymphony. My aim is to support, partner with and make life easier for businesses of all shapes and sizes, allowing them to prioritise the most important matters each day, and take the pressure off, allowing them to focus on what they do best. About Cymphony; Cymphony is a 24/7 365 day a year specialist communications provider with services which include- 24/7 Telephone answering - Overflow telephone answering - New lead/enquiry management - Emergency response - Reception alternative - Message taking - Order processing - Customer service - Web Chat - customer service - Web Chat - lead generation - Diary management We take time to understand each client and their business and use this knowledge to create services that work! Who do we work with- High-ranking UK universities - Franchised brands across all sectors - Regional energy suppliers - Real estate agents - Healthcare providers - Private clinics - and many other sectors What we want to help you with- Avoid missing calls that lead to poor customer feedback and reviews - Improve the satisfaction levels of existing customers - Stop losing customers and gain new ones - Maintain and Improve brand reputation Why it works! Our services ensure that you never have to miss a customer call or message ever again and all queries will be responded to immediately. Cymphony is currently on a rapid growth plan, we plan to expand our services to more businesses in the future. Never missing calls means never missing sales. We have people, tools, and resources to bring the best contact centre services to your clients and business. Contact us; Find out how we can support your company: https://cymphony.co.uk