Laura Rojas
Migrant Worker Esl Instructor at Welland Heritage Council And Multicultural Centre
Based in Niagara Falls, Canada
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Seniority
Staff
Department
Other
Location
Niagara Falls
Industry
Individual and Family Services
Company size
16
Contact information
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l•••••••@wellandheritagecouncil.com
Phone
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Background
About Laura Rojas
As a dedicated professional with 7 years of experience in EFL teaching, I have gained valuable expertise in educating students of all ages on-site and online. I am knowledgeable of CEFR, placement, and proficiency testing, and have created multiple lesson plans and workshops to assist students in achieving their learning goals. As an HR Trainer in the BPO industry, I delivered and implemented Onboarding sessions for New Hires. I designed and delivered online soft-skills training workshops for agents, leadership workshops for managers, and a Development Program for Directors involving an e-learning course, live sessions, and an assessment process. I am fluent in Spanish and have advanced proficiency in English. With a customer-service-oriented mindset, excellent communication, time management, and organizational skills, I am able to meet deadlines and exceed expectations. Proficient in the use of Microsoft Office, Zoom, and Microsoft Teams.
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