Laura Schmidt

Background

About Laura Schmidt

SaaS Implementation Professional with manufacturing and utility billing domain experience, working with companies across North America to guide them during their transformation of software from legacy systems to new technology with a demonstrated history of working with cloud information technology.Extensive knowledge about data migration, customer facing portals, customer service management, meter reading, usage calculation, billing, payment processing, collections, automating interfaces with third party vendors, bill of materials, manufacturing routing, certification, and training. Strong work ethic, dedicated to continuous improvement and quality processes. Team player, frequently assuming additional duties as project manager and mentor. Strong technical, analytical, communicative, managerial, organizational, and problem-solving abilities. An excellent listener, energetic, enthusiastic, optimistic, tenacious, flexible, and adaptive in an atmosphere of non-stop change.