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Laura Shand

Client Success Manager at Gartner

Based in Miami-Fort Lauderdale, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Miami-Fort Lauderdale

Industry

Information Services

Company size

22K

Contact information

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Email

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l•••••••@gtnr.it

Phone

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Background

About Laura Shand

At Gartner, I serve as a Client Success Partner, leveraging over three years of experience in client success, communication, and relationship management to help organizations achieve measurable outcomes. By combining strategic insight with a collaborative approach, I’ve driven impactful partnerships, high retention, and innovative solutions across global accounts. Previously, as Marketing Manager for Seraphic Fire, I honed my skills in strategic creativity, campaign design, and digital marketing, delivering memorable initiatives that expanded audience engagement and growth. With a strong foundation in digital media, communications, and music, my career reflects a passion for blending creativity and technology to craft meaningful client experiences. Currently based in Miami, I am also a UK citizen with full work authorization in both the United States and the United Kingdom, and I am eager to explore opportunities that connect me back to the UK.

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