Laura Thomas
Community Manager at Pacific Workplaces
Based in San Francisco, United States
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Seniority
Manager
Department
Customer/Client Service
Location
San Francisco
Industry
Hospitality
Company size
61
Contact information
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l•••••••@pacificworkplaces.com
Phone
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Background
About Laura Thomas
I have over 15 years of customer service and management experience across industries ranging from tech companies offering software as a service (SAAS) to the custom manufacturing and sales of outdoor gear. I have served in a wide variety of positions over the years demonstrating a keen ability to adapt and evolve my roles to suit the ever-changing needs of the company. My strength and experience are rooted in a love of supporting customers but extend to content creation, inventory management, quality assurance and beyond! Soft skills are my super power and I leverage them to help nurture empathy and understanding for customers. I also strive to create a unified brand voice and a strong sense of advocacy within my teams which serves to better support our customers.
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