Laurel Mitro
IT Support Specialist at Ampex Brands
Based in Cleveland, United States
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Seniority
Staff
Department
Information Technology
Location
Cleveland
Industry
Restaurants
Company size
186
Contact information
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l•••••••@ampexbrands.com
Phone
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Background
About Laurel Mitro
Provide Office & general IT support to local and remote users, develop and support data access applications including OnBase workflows, Sage 300 and Paylocity integration, and custom dashboards for third party data (sales & timecards received from 6 different restaurant concepts and data sources IE: POS systems) Develop web-based reporting and applications to share data with Operations personnel and streamline intra-company communications. Skills include SQL Server stored procedures, T-SQL, Exchange 2016 deployment & maintenance, Active Directory, PHP, Java, HTML/CSS/JS. Use virtualization daily ( Vsphere and HyperV ) Knowledgeable with various cloud platforms such as AWS, Azure and Cloud Flare. Recent skills acquired on the job: CAT5 wiring, circuit board assembly, CAD design & 3D model printing. Managing technical support issues and technicians
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