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Lauren Burges

Enterprise Customer Success Manager at Lettrlabs

Based in San Antonio, United States

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Seniority

Staff

Department

Customer/Client Service

Location

San Antonio

Industry

Advertising Services

Company size

48

Contact information

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Email

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l•••••••@lettrlabs.com

Phone

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Background

About Lauren Burges

Hi I’m Lauren Burges and these are the top three abilities I take the most pride in- I am driven by technological developments. Working in a rapidly evolving field such as technology helps to keep me on my toes. Having worked in eCommerce for over a decade and SaaS for over 2 years, I’ve developed a strong foundation in HTML, JavaScript, and CSS. My career experience allows me to help our customers best leverage Contentsquare technologies and deliver our mission to create more human experiences.Staying locked-in to technological advancements and maintaining a laser focus on future innovations are crucial to my approach of how I see my current career- ensuring that we continually evolve and push the boundaries of what's possible.I recently obtained a Master's graduate in Information Technology from the University of Texas at San Antonio. My STEM-focused degree has equipped me with in-depth knowledge in key IT areas, including:Strategic Technology Management | Cybersecurity & Incident Response | Cyber Law & Policy | Database Management - I am a champion of continuous growth.My natural curiosity compels me to delve deeper and ask 'why.' I view mentorship and being a mentee as essential for refining my teamwork and collaboration skills. The thrill of tackling complex problems motivates me to learn something new each day and enhance my leadership abilities. I am dedicated to fostering teamwork, sharing knowledge, and building each other up. My aim is to work seamlessly with diverse teams, driving better collaboration and achieving collective success.‍ - I simplify complex topics. I understand that learning new software or technology can be challenging, so I first assess individual's current knowledge level to tailor my approach. Whether it's creating visual aids for more visual learners or writing documentation to clarify concepts, I adapt my methods to suit diverse learning styles. My focus is always helping individuals answer the questions they have and also them make the data that they see digestible and actionable.

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