Lauren Greenup

Background

About Lauren Greenup

I recently earned my Bachelor of Health Services Administration from the University of Central Florida and have continued developing my administrative skills as a Medical Receptionist with UCF Student Health Services where I schedule 50+ appointments daily, support the nurses’ administrative tasks, and ensure patient record integrity. I also have direct experience in Emergency Room and Outpatient Services registration, insurance billing, and processing as an Intern with Advent Health East Orlando. “As a Medical Secretary, Lauren demonstrated professionalism and eagerness to learn daily, managing various individuals with respect and the willingness to go above and beyond to ensure the patient’s need were met.” – Stephany Severson, Supervisor, University of Central Florida, Department of Student Health Services As a natural-born caregiver, a career in Healthcare Administration provides me the opportunity to help make a difference in the patient experience and be an active participant in advocating for excellence in patient care. I am enthusiastic about the prospect of creating positive change in one patient or a whole system and collaborating with other colleagues who share the same passion. TECHNOLOGY Anywhere365 ∙ eClinicalWorks ∙ Microsoft365 ∙ Sky Business ∙ EPIC SKILLS • Appointment scheduling • Customer service • Filing & data archiving • Medical terminology • Multitasking • Payment processing • Process improvement • Staff collaboration • Supply replenishment SUPPLEMENTARY SKILLS • Initiative-taker • Lead by example • Organized • Prioritizing • Problem-solving • Social perceptiveness • Time management • Verbal & nonverbal communication