Lauren Higgins
Manager, Corporate & Events at Crystalbrook Kingsley
Based in North Rothbury, Australia
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Seniority
Manager
Department
Operations
Location
North Rothbury
Industry
Hospitality
Company size
21
Contact information
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l•••••••@crystalbrookcollection.com
Phone
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Background
About Lauren Higgins
As a Manager, Corporate & Events at Crystalbrook Kingsley, I am responsible for onsite sales and event management for Crystalbrook Collection, a leading luxury hotel group in Australia. I work with clients from various sectors and industries, delivering exceptional service and creating memorable experiences for their guests and attendees.I have possess strong skills in business development, communication, market segmentation, KPI and sales management. I have successfully increased revenue and occupancy rates for several hotels, including Château Élan at The Vintage and Crowne Plaza Hunter Valley, by attracting new customers and retaining existing ones. I have also coordinated and managed multiple events, ranging from weddings and corporate meetings to festivals and concerts, ensuring smooth operations and customer satisfaction. I am passionate about learning new trends and best practices in the hospitality and tourism field.
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