Lauren S.

Background

About Lauren S.

Hello, I’m Lauren - an operations manager and lived experience advocate with over two decades of experience across finance, healthcare, and digital services. My background covers mental health, project management, and client services, all with a focus on practical solutions and inclusive teamwork. I love refining processes to make things run smoothly and ensure everyone feels heard and supported. Beyond operations, I’m deeply involved in co-design and engagement initiatives, making sure lived experience plays a key role in shaping mental health and community services. Currently, I manage operations remotely at Bray St, keeping workflows and team dynamics on track. I also work as a freelance Peer Practitioner, using my own experiences to support others and push for better mental health awareness. This blend of operational know-how and advocacy lets me make a meaningful impact both at work and in the wider community. Over the years, I’ve taken on roles like Executive Assistant at VFMC and Regional Client Services Manager at Findex/Crowe Australasia, sharpening my skills in organisation and leadership. I’m also a big believer in ongoing learning, recently earning a Certificate IV in Mental Health Peer Work at RMIT and completing Alt2Su Peer Group Facilitation training with LELAN. At the heart of it all, I care about bridging the gap between lived experience and professional practice, creating environments that truly support mental health, inclusivity, and genuine collaboration.