Lauren Schlein

Background

About Lauren Schlein

Loyal, profit-driven, and passionate leader with over 10+ years’ experience building and leading teams within the customer experience environment. Track record of increasing sales year over year, driving customer loyalty, decreasing SHRINK, and managing labor expenses. Strong focus on talent development, recruiting and delivering strong KPI results. Strong analytical skills to create and adjust business action plans based upon trends and observations. Excellent communication, collaboration, negotiation, and interpersonal skills to build lasting customer and business partner relationships. Accountability through engagement with all teams to have clear understanding of vision and expectations towards achieving goals. I have years of experience in managing high-volume and new store openings in the process of working directly with corporate partners. Resourceful with active involvement in developing and implementing strategic and innovative operational initiatives to drive top line sales. Consistent coach and mentor with innate leadership abilities to build, retain, and manage top-performing teams. Graduate of SMLA 2019 and nominated for ADP 2021 Proven expertise in: • Multi-store Management • Payroll and Expense Control • Sales and Profit Growth • Customer Experience Improvement • Collaborative Partnerships Building • Succession Plans Creation and Execution • Team Training and Development • Store Presentation and Standards • Inventory Management / Shrink Controls