Laurence Dudson

Background

About Laurence Dudson

Chief Solution Officer for EY ServiceNow Practice. Responsible for implementing offerings which leverage the ServiceNow platform across Data Privacy (CCPA, GDPR), ITSM, ITBM, GRC, Security Operations, Shared Services and Customer Service. Executive with a track record of success in consulting service delivery and outsourcing account management, including business development. Known for successfully establishing lasting relationships with clients and maximizing the value both client and provider realize from a business partnership. Self-motivated, high energy individual that thrives on responsibility and challenge in life. Specialties: Data Privacy (CCPA, GDPR), utility business process and technology, large program and project management, outsourcing negotiations and contract management, IT strategy, software development, IT Service Management, HR Service Management, Technology Business Management, Application Portfolio Optimization, Governance, Risk and Compliance (GRC), Security Operations and Shared Services Management.