Laurent Drouard
Deputy Manager at Lou Pinet
Based in Nice, France
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Seniority
Manager
Department
Operations
Location
Nice
Industry
Hospitality
Company size
31
Contact information
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l•••••••@loupinet.com
Phone
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Background
About Laurent Drouard
Experienced Hotel Manager of an international luxury hotel Strong leadership and a proven track record in luxury hotels (large capacity, Resort, Relais & Châteaux, LHW, SLH) Experience in renovations, closure, pre-opening, opening, launch of new technologies and products, management methodology, rebranding, points of sale and events, emergency situations. Establishment of certifications and standards (quality, safety, health). Importance of CSR commitment. Strong Rooms Division skills, OTA practices, loyalty program, yield. Budget preparation and management, variable costs, capex. Management policy for operational teams. Strong involvement in the customer experience and loyalty.
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