Lav J.

Background

About Lav J.

Seasoned analytics professional with 13+ years of rich experience in transforming data into business insights driving informed decision-making for executives at all levels across multiple business domains (Sales Operations HR Finance Procurement Risk etc.) for various industries (Manufacturing Retail Banking Restaurant Building Materials Heavy lifting) • Unique blend of technical and business knowledge Leveraged a unique combination of technical skills (Data Architecture Data Modeling Data Analysis Data Quality) and business thinking to optimize processes improve systems increase customer loyalty increase revenue adhere to compliance & regulations save cost & enhance productivity in numerous successful projects throughout my career. • Strategic thinker & advisor Natural ability to look at the big picture ask the right questions to understand the why and connect the dots to come up with the best long-term solution. • Excellent Stakeholder Management Uncanny ability to bond with a diverse group of stakeholders (CXOs VPs Directors PMs BAs SMEs) to build trust and strong relationship with every single individual. Given the feedback of being seen as a go-to-person from many stakeholders. • Customer Satisfaction & loyalty driver Consistently achieved increased customer satisfaction & loyalty by exceeding their expectations exhibiting attention-to-detail identifying & recommending optimal solutions timely follow-ups and proactive support maintaining high service standards • Research Learn & Evaluate Proven ability to research & learn new concepts & tools evaluate new technologies and vendors ensuring the adoption of cutting-edge solutions viz. Market Risk S&OP Tableau Business Requirements document Qlik Data Catalog Writeback tools Data Lineage NPrinting Process Mining • Consensus building Consensus building skills with the ability to recognize and resolve conflicts. Successfully facilitated discussions both with technical and business teams on multiple occasions. • Technical Project Management & Coaching Delegating tasks to team members based on their strengths & coaching them for continuous improvement & learning best practices. End-to-end technical project management viz. Power BI to Qlik Migration Migration from on-prem to cloud/SaaS