Lavesh Kumar

Background

About Lavesh Kumar

As a dedicated administrative professional with over 4 years of experience, I specialise in managing back-office operations, optimising processes, and enhancing client relationships. My expertise lies in utilising data management systems to ensure precise record-keeping and leveraging CRM tools to foster exceptional client satisfaction. Value Proposition: As a Senior Executive at Coforge Smart Serve Limited, I have successfully enhanced operational efficiency through meticulous back-office administration and comprehensive booking process management. I have developed and delivered training programs to streamline processes and improve team productivity. My ability to handle travel agents and direct client bookings and my collaborative approach with cross-functional teams have consistently ensured client satisfaction and optimised workflows. Previously, as an Admission Officer at Inphase Education Consultants, I administered the admission process with thorough document management, acted as a liaison between students and educational institutions, and maintained accurate records of admissions and visa approvals. I supported students throughout the admission process, addressing inquiries and providing guidance, contributing to improving admission processes for greater efficiency. At Beyond Border Holidays, I assessed clients' travel needs, recommended suitable packages, organised, comprehensive travel arrangements, and provided travellers with relevant information for a smooth experience. My training at The Corinthians Resort & Club offered hands-on experience in Front Office, F&B Service, and Housekeeping, enhancing my overall administrative skill set. I am eager to bring my skills and experience to new opportunities where I am confident I can contribute to the success of any organisation. My dedication to operational excellence and client satisfaction aligns perfectly with your company's values and goals. Let's connect and explore how I can add value to your team.