Leanne Kerrigan

Background

About Leanne Kerrigan

Having previously been an accomplished customer service ambassador for one of the UK’s largest airlines; a career in aviation over 20 years has given me a multitude of valuable, and transferable skills. An exceptional Operational Governance Coordinator who manages multiple tasks across the company including CEO support, time management, administrative duties, meeting arrangements, minute taking, agendas, reports, significant events, risk scoring and much more… First-class interpersonal skills with an excellent aptitude for communication, both written and verbal. Excelling in highly pressured and fast paced situations, I succeed in building and maintaining collaborative relationships with colleagues and clients with a passion for helping others, within multi-cultural team environments. A strong proficiency in exceptional customer service delivery, I leave lasting and positive impressions. Client focused with a proven history of high-performance, to meet and exceed objectives. Dedicated, with internal drive of a new challenge and opportunity to be able to take my career in a new direction. AREAS OF EXPERTISE Initiative and leadership Exceptional customer service Communication and interpersonal skills Business operations and logistics Composure and self-control Effective time management Equality and diversity awareness Active listening and empathy Administration and CEO support Drafting Reports and Presentations Diary Management/Appointment scheduling Adaptability and flexibility Compassion and emotional intelligence Stress tolerance and calm under pressure Brand presentation skills and attention to detail Enhanced organisation and effective teamwork Diagnostics and data management Proficient in Adobe and Microsoft Office suite Governance Risk and incident management Minute taking Managing action logs and tasks