Leanne Milo

Background

About Leanne Milo

SKILLS/ACCOMPLISHMENTS Computers: Proficiency in a number of computer systems and software for example: • Windows 7; Windows 10 • The majority of Microsoft Office products • ACSR; CSG Systems International; Sigma Systems; Service Profile Manager; NeuStar N-PAC/SOA Number Management; use of other programs necessary to function as a carrier services agent. • Various other programs used and maintained by the Nova Scotia Health Authority to service the patients and clients of those institutions, i.e. STAR and MEDITECH. Administrative: • Knowledge of general office procedures & equipment, i.e. telephones, fax machines, computers • Accurate in Data Entry (9100/hr) • Accomplished keyboarding skills (90-100 wpm) with 99-100% accuracy Creating and maintaining spreadsheets for collection/retrieval of data. • Transcribing and editing of various types of medical reports. • Organizing various types of events and meeting, securing appropriate venues and making travel arrangements; providing required background information for meetings and transcribing minutes; interacting with corporate staff and with various levels of government officials to establish effective public relations. • Ordering general office supplies. • File management and maintenance of a filing system. • Creating and maintaining spreadsheets for the purposes of tracking daily client based activities. • Ordering supplies upon request from approved sources. Interpersonal Skills: • Effective team player • Provision of excellent client services to the general public as well as corporate clients. • Proficient at resolving client complaints and problems. • Professional and effective telephone manner. • Excellent verbal & written communications as well as report writing & editing