Leanne Peck

Background

About Leanne Peck

A results-driven professional with extensive experience in delivering, optimizing, and scaling contact center solutions across various platforms, including Genesys Engage, Genesys Cloud, Cisco CCE, Avaya, and Apropos. Proven success in leading the end-to-end delivery of complex solutions, ensuring on-time, on-budget deployments, and driving continuous post-launch optimization. Recognized for a strong ability to align business objectives with strategic solutions, leveraging exceptional analytical and problem-solving skills. A collaborative leader skilled in managing cross-functional teams, navigating conflicting stakeholder priorities, and ensuring alignment with business goals. Expert in managing project risks, resolving technical challenges, and maintaining operational excellence.