Leanne Shepherd

Background

About Leanne Shepherd

I am an action-oriented customer centric PROGRAM & PRODUCT MANAGER with extensive experience in technology implementation, customer relationship management, process improvement, vendor management, and omnichannel innovation for the international retail, e-commerce, agribusiness, commercial software and telecommunications industries. I have steered global technology implementations for major retailers to improve financial reporting consistency worldwide and enhance customer experience. I thrive in juggling multiple concurrent projects, priorities, and innovative solutions that drive customer loyalty. As a leader, I cultivate mutually beneficial, productive relationships and develop high-performance teams to deliver innovative solutions. I can influence and garner buy-in from senior management. I have a reputations as a trusted advisor who gets results and inspires others to achieve corporate objectives. I can understand a situation and get project back on track to quickly produce results. WHO AM I?* Influential cross-functional leader, collaborator, and builder of high-performing teams * Strategic thinker and tactical executioner * Dependable, customer-focused team player KEY COMPETENCIES: Project & Program Management | Customer Relationship Management | Strategic Planning | Team Leadership & Development | Process Improvement & Operational Metrics | Emerging Markets | Omni-Channel Innovation | Vendor Relations & Contract Management | Client Engagement CONTACT ME: Phone: 816-604-8036 E-mail: leanneshepherd98@gmail.com Webfolio: https://careerwebfolio.com/leanneshepherd/