Lee Murphy
Team Leader at Concentrix
Based in Enniscorthy, Ireland
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Seniority
Manager
Department
Information Technology
Location
Enniscorthy
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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l•••••••@concentrix.com
Phone
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Background
About Lee Murphy
Armed with a Bachelor's degree in Social Sciences from Dublin City University, my journey has led me to Concentrix, where I thrive as a Program Ready Trainer. Here, we've seen a remarkable 95% retention rate among the billing agents I've trained, a testament to our team's emphasis on comprehensive onboarding and support. My competencies in workload prioritization and organization skills, combined with a robust foundation in customer service, drive productivity and client satisfaction. My goal is to continue cultivating an environment where agents are not only prepared but also inspired to deliver exceptional service.
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