Leena David

Background

About Leena David

A seasoned IT professional with 20+ years of experience in Banking and Financial Services domain across different roles. Started my journey as a Call Centre Agent and climbed my way to product development for alternate banking channels. During the past five years, I transitioned from retail to wholesale banking as IT Solutions Analyst and Technical Product Management. I possess technical knowledge along with proven written and oral communication skills. I am curious, determined to scrutinize concepts, challenge the status quo and solve complex problems to deliver quality and efficient solutions. Well versed in solutioning for regional Domestic & Emerging Payments (DOME) sub value-stream, including strategic & enhancements in Low Value schemes like ACH, Direct Debits, Wage Protection System and Cheque Clearing system, as well as Domestic RTP (Real Time Payments) & R2P (Request to Pay) schemes.As a GPS Technical Product Owner in Agile projects, the role will lead various GBGF Tech teams throughout the project lifecycle – requirements gathering, design, development, testing and deployment to ensure smooth delivery within defined scope, quality, time and budget.I am accountable to produce and maintain project artifacts & deliverables like Business Requirements Document, End-to-end Customer Journeys, Process Flow & Sequence Diagrams, and JIRA Backlog (Initiatives, Epics, User Stories). Monitor the ongoing progress of projects within the MENAT GPS Technology portfolio; review and prioritize new requests; provide cost & effort estimates; facilitate project funding and resource engagement. Coordinate activities and tasks across suppliers from Global Business & Global Functions, Tech Teams, regionally and globally, to achieve project goals. I manage and collaborate with senior leadership teams & stakeholders across Lines of Businesses, Operations and Global Functions while manage project risks, issues and dependencies with prompt resolution and escalation of blockers that could impact the delivery scope, budget, or timelines. Ensuring compliance with project management frameworks and internal standards, controls & processes for effective governance is adhered during project life cycle and post production.