Lei Pan

Background

About Lei Pan

Lei is a Principal delivery manager with 18+ years of experience leading global programs and client engagements in highly regulated industries, including Telecom, Energy, healthcare, finance, business services and technology. He brings deep expertise in delivery management and org transformation. Known for managing complex initiatives with high compliance requirements, Lei helps clients drive modernization, improve operational resilience, and deliver measurable business outcomes across global teams.Most recently, he served as a Program Manager for an enterprise-wide AI transformation initiative and set up a strong program management capability. Lei leads cross-functional coordination, executive reporting, and capability building across experimentation, delivery, engineering, and commercial teams. He established governance frameworks, drove AI enablement across more than 100 delivery teams, and shaped the adoption of AI tools in a complex, distributed environment.Program Leadership & Transformation ExperienceLei brings extensive experience in leading large-scale, cross-functional programs in complex, regulated environments. He specializes in developing cohesive program management operating models, defining governance structures, and creating templates that bring clarity and momentum to large-scale transformation initiatives-Led multi-region, multi-pod programs across the US, China, Australia, and India with full accountability for delivery, governance, and client outcomes-Hands-on experience managing delivery within regulated environments (e.g, financial services, compliance-heavy tech programs)-Proven ability to align stakeholders across product, engineering, compliance, and executive teams.Strong financial accountability, including commercial management, contract ownership, and budget optimization-Deep experience managing distributed Agile teams with embedded coaching and capability uplift.