Leigh Scott

Background

About Leigh Scott

As a Client Experience Supervisor at Charles IT, I lead a team of customer service specialists who provide technical support and solutions to our clients. I have been working at Charles IT for over six years, and I have grown in my role from a customer service specialist to a client experience coordinator to a supervisor.My passion is training and development, and I use my skills of retail management, IT, and corporate training to create and deliver effective learning programs for our staff and clients. I enjoy collaborating with different teams and departments to ensure that our services are aligned with our company's vision and values. My goal is to enhance the client experience and satisfaction, as well as the employee engagement and performance, through continuous improvement and innovation.