Leilani Johnson
Customer Support Specialist Ii at Sprinter Health
Based in Cypress, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Cypress
Industry
Hospitals and Health Care
Company size
211
Contact information
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l•••••••@sprinterhealth.com
Phone
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Background
About Leilani Johnson
I don’t just put out fires- I build better fireproof systems. At Sprinter Health, I’ve grown from scheduling in-home diagnostics to being the go-to for complex tickets, frustrated patients, and process improvements. Now as a Customer Support Specialist II, I’m leading from where I am- improving processes and workflows, rolling out de-escalation programs, and mentoring new hires to feel confident and capable from day one. I aim to raise the bar and leave things better than I found them. I care deeply about quality, clarity, and making systems work better- for patients, Sprinters, and our team. Operationally-minded 🧩 Obsessed with solving 🧠 Calm in chaos Always building toward better
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