Lena Abbas

Background

About Lena Abbas

I have work experience in the education system, and the customer service, and order management in a multinational company. In my current position I am responsible for order entry, handling customer support via emails and calls, clarify ETA and logistics with planners, issuing credit and debit notes after investigating customer’s claim. In addition, for the past 3 months I was handed a project for cleansing the old dispute cases with customer’s that were set aside previously, with satisfaction from management and customer’s both sides. I have worked as a high school English teacher for 7 years, in addition to teaching I guided teenagers, solved conflicts, dealt with school projects and worked within a team to achieve the school's goals. I Speak Arabic, English and Hebrew. Arabic and English are mother tongue languages to me. I am also Tel Aviv University graduate with a BA in English and philosophy, and Beit Berl College graduate with M. Teach (M.A) in Teaching English for high school students.