Lenujan Devaraj

Background

About Lenujan Devaraj

As a Senior Operations Analyst specializing in Quality Assurance (QA) and Revenue Cycle Management (RCM), I leverage over 5 years of expertise to drive operational excellence. Currently, I lead targeted QA audits, ensuring agent accuracy and strict adherence to SOPs while developing the departmental quality trends and accuracy reports that inform senior management decisions. My technical proficiency spans PMS like AMD, Xifin, and Ecw, where I have a proven track record of optimizing AR follow-up, managing denial resolution, and executing complex claims research to maximize reimbursement outcomes.Beyond auditing, I possess deep experience in Account Management, where I prepare monthly revenue projections, collection plans, and actionable performance insights to meet cash flow targets. Currently pursuing a BA (Hons) in Business Administration, I combine hands-on operational excellence with a strategic mindset to deliver superior results for clients.