Leo Nelson
Customer Service Supervisor at Herd North America
Based in Winnipeg, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Winnipeg
Industry
Truck Transportation
Company size
81
Contact information
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l•••••••@herd.com
Phone
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Background
About Leo Nelson
I cut my teeth in business as the Operations Manager for the fundraising branch of a charity. It was within this role that my passion for leadership first began. A variety of responsibilities ranging from acquisition of capital goods, creation of process, process improvement, on-boarding, creation of incentives, payroll, budgeting, marketing, it all stirred a passion for leadership. I have led in Charities, non-profits, retail, sales inbound and outbound), single location, local multi-location, area management (SK and MB) and operations. This diversity, has in part, made me who I am today. My track record is one of growth. Growth in revenue, physical footprint, in community standing. Thinking creatively, Brainstorming, listening and engaging, coaching others to success, creating opportunities, are ways I have realized success; Individually we know a little, collectively we know a lot! Creating a comfortable and open environment, one where we respect each other, can feel empowered to make decisions and to make mistakes without fear of repercussions. An environment where we feel a sense of ownership, where every voice matters. Where diversity is celebrated, original thought is encouraged and where transparency is the norm is how I have become successful. A Lifelong learner, I thrive on new information, new ways of doing things, new tools to help achieve goals. Creativity, thinking outside the box, considering the unconsidered.
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