Leo P.
Network Operations Center Engineer at Nice
Based in Manila, Philippines
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Seniority
Staff
Department
Information Technology
Location
Manila
Industry
Software Development
Company size
14K
Contact information
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l•••••••@nice.com
Phone
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Background
About Leo P.
Former Field Technician that handled Network cabling installations - Knowledgeable on preventive maintenance of the following hardware- High Impact printers- Unix Servers- Desktop Computers- Knowledgeable on basic commands for Unix OS- Knowledgeable in MS Operating Systems (MS DOS to Windows 11)- Knowledgeable in MS Office Applications (MS Word / MS Excel)- Basic knowledge in Linux OS- Former Customer and Technical Support representative that is able to assist customers and stakeholders with their average to unexpected service issues- Currently a NOC Engineer with NICE CX MpOwer that handles monitoring and exceptional tasks that a NOC Engineers handles on a daily basis- Basic to average knowledge in AWS- Cloudwatch, EC2, ECS, CLI etc etc
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