Leo Purcell

Background

About Leo Purcell

Information Technology (IT) services solution architect and technologist with extensive experience in; leading and delivery of large-scale enterprise IT monitoring projects, defining and delivery business outcomes, services business development, defining services delivery processes and methodology. Trusted advisor, self-motivated thought leader, collaborative business requirements/needs analysis, analytical problem solving, advocate for voice of the customer and interface to product engineering and product management Core Competencies: Customer experience | Business objectives and requirements analysis | Software architecture and design | IT Operations Management enablement and process adoption | Technical marketing and software product support | Thought leader | Effective teamwork and mentoring skills