Leo Taylor

Background

About Leo Taylor

Mid-career professional with 10+ years of experience in database management/analytics, 7+ years of health plan operations, and 3+ years of departmental/people management. Considered a SME in Medicare Advantage enrollment operations, particularly around Medicare Advantage Prescription Drug (MAPD) and Special Needs (SNP) plans. Previous experience in Massachusetts Medicaid (MassHealth) provider operation administration and regulatory requirements. Prior to healthcare, experience primarily in database and resource management. Serving disadvantaged groups and ensuring they do not have to worry about their healthcare costs has become a lifelong goal that is the cornerstone of my career. During my time in the healthcare sphere, I have acquired a passion for operational administration, as well as a dedication to compliance and quality. I believe that a strong dedication to data analysis, creating clear and achievable quality metrics, and upholding a high standard of compliance ensures a smooth operational department. I also believe that it provides the best customer service experience for members and providers alike. My strongest skills lie in my ability to quickly adapt to all kinds of data information systems, as well as in collaboration and all forms of communication.