Leoconie Robinson

Background

About Leoconie Robinson

With over 5 years of experience in the customer service and marketing fields, I am passionate about helping clients achieve their goals and optimize their online presence. I have a strong background in social media management, content creation, email marketing, and project coordination, as well as technical skills in various platforms and tools. My most recent role is as an Account Implementation Specialist at Loyalsnap, a leading provider of automated marketing solutions for fitness studios. In this role, I was responsible for managing the onboarding process for new and existing clients, ensuring that their needs and objectives are met and that they are satisfied with the platform. I collaborated with the Account Management and Sales teams to gather client requirements, configure the platform, migrate data, resolve issues, and communicate progress. I also leveraged my blogging and productivity skills to create engaging and informative content for their social media channels, and to streamline workflows and processes using ClickUp and Notion.