Seniority
Manager
Department
Finance & Accounting
Location
Toronto
Industry
Banking
Company size
105K
Contact information
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l•••••••@td.com
Phone
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Background
About Leon Chak
Implemented new internal control to mitigate the risk of missing cheques and failure to mail out payments • Recipient for CIBC Mellon Global Securities Services (GSS) Peer's Choice Awards 2013 • Transferred knowledge, managed and evaluated over 20 Bank of New York Mellon (India) employees • Improved operational efficiency by over 50% by conducting training for more than 60 employees and proactively providing recommendations on various international process improvement initiatives • Detail-oriented nature in successfully managing top tier Institutional clients with complex account structures (each with Net Asset Value of over $10B) at CIBC Mellon GSS • Exceptional customer service as recognized by top tier clients
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